Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 1073
LatestTicket
CreatedAt: 1/28/2021 8:29:47 AM
UpdatedAt: 7/21/2021 9:29:20 AM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 12
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-01-28T08:29:50.402Z"},{"op":"R","uid":"32","un":"andisiwem","dt":"2021-01-28T10:30:03.869Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-01-28T10:48:58.383Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:14:56.570Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:29:19.182Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 9:29:20 AM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14