Details

Conversation

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8235
LatestTicket
CreatedAt
7/21/2021 7:05:13 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
water query
Description
high consumption water logged ,Six month Policy<div><br><div><b>Journal Number</b>: [523587]<br></div><div><br></div><b>RESPONSE QRC</b>: Six month Policy, Journal {523587}Authorized</div><div><br><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7249
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
History
[{"op":"R","uid":"23","un":"bevins","dt":"2021-07-21T07:05:14.487Z"},{"op":"R","uid":"23","un":"bevins","dt":"2021-07-21T07:09:16.116Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-12T09:35:52.781Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
230
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230