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CreatedAt
4/19/2023 9:06:46 AM
UpdatedAt
5/18/2023 11:19:22 AM
Subject
Overcharging of water
Description
Loxford House - The water meter was read - Curr 18/10/2022 Prev 16/01/2020. =8618 kl As per the amount charged, we were charged R 173.77 per kl. This is incorrect. Please adjust the charges to reflect the correct charge per kl.
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28431
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146323
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