Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
44725
LatestTicket
CreatedAt
4/19/2023 7:54:46 AM
UpdatedAt
4/19/2023 7:54:49 AM
Subject
WATER
Description
NO WATER CHARGE CCONSUMER HAS BEEN TAKEN WATER READINGS 0078 ON THE 07/04/2023 PROVIDED
Priority
Disposition
6
ConversationType
3
Parent
Account
32547
OpenedBy
114
AssignedTo
4
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
113
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator