Details

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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
8203
LatestTicket
CreatedAt
7/20/2021 10:14:59 AM
UpdatedAt
9/11/2022 10:45:55 AM
Subject
6 months policy
Description
high consumption due to backcharge and interim reversal<div><br></div><div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br/><b>Journal Number</b>: [759209]<br/><b>Journal Amount</b>: [-R3,894.50]
Priority
Disposition
27
ConversationType
3
Parent
Account
7218
OpenedBy
AssignedTo
13
Region
4
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"194","un":"nomalungisaw","dt":"2021-07-20T10:13:50.781Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
95
CreatedBy1
UpdatedBy1
ResolvedAt
9/11/2022 10:45:49 AM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3