Details

Conversation


EscalationLevel
LatestCall
1122574
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
44167
LatestTicket
CreatedAt
4/13/2023 12:33:47 PM
UpdatedAt
4/13/2023 12:34:06 PM
Subject
IVR call: statement
Description
Received call for statement for account 10235796 sent message: 40156
Priority
Disposition
8
ConversationType
2
Parent
Account
32380
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator