Details

Conversation


EscalationLevel
LatestCall
1120268
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43904
LatestTicket
CreatedAt
4/11/2023 2:11:00 PM
UpdatedAt
4/11/2023 2:11:20 PM
Subject
IVR call: statement
Description
Received call for statement for account 10351454 sent message: 39986
Priority
Disposition
8
ConversationType
2
Parent
Account
6926
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator