Details

Conversation


EscalationLevel
LatestCall
457047
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8186
LatestTicket
CreatedAt
7/20/2021 8:19:55 AM
UpdatedAt
7/20/2021 8:19:55 AM
Subject
IVR call:$679
Description
Received call for $1373 for account 20422718
Priority
Disposition
ConversationType
Parent
Account
7207
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
7/20/2021 8:19:55 AM
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator