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14277
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CreatedAt
4/11/2023 6:55:18 AM
UpdatedAt
4/11/2023 6:55:20 AM
Subject
refuse and water query
Description
please assist on this acc there is a charge of refuse that is not supposed to be charged as it is not a business its a residential and there are 2 meters charging on this acc please reverse the second meter 
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6
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3
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Account
13442
OpenedBy
145
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17
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2
Department
23
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1
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112
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HasIvrcall
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780
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