Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8177
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LatestTicket
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CreatedAt
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7/20/2021 7:34:13 AM
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UpdatedAt
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4/12/2022 9:42:39 AM
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Subject
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SUFIRE
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Description
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SUFIRE Processed ,<b>Journal Number</b>: [430828]<div><br></div><div><b>RESPONSE QRC</b>: Sufire ,Journal{430828} <br><div><br><br></div></div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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7198
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OpenedBy
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AssignedTo
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132
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Region
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2
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Department
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23
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QueryType
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SubQueryType
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-07-20T07:33:04.889Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-20T07:34:51.036Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-20T07:35:35.443Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-20T07:35:58.427Z"},{"op":"R","uid":"173","un":"olgad","dt":"2021-07-20T07:37:27.537Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-08-02T09:08:07.557Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T13:10:22.331Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-04T13:12:58.993Z"}]
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CreatedBy
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UpdatedBy
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Category
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6
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Subcategory
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122
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CreatedBy1
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UpdatedBy1
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230
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ResolvedAt
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4/12/2022 9:42:39 AM
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Thread
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ResolvedBy
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230
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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230