Details

Conversation


EscalationLevel
LatestCall
1117491
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43716
LatestTicket
CreatedAt
4/6/2023 9:08:39 AM
UpdatedAt
4/6/2023 9:09:32 AM
Subject
IVR call: statement
Description
Received call for statement for account 10218850 sent message: 39796
Priority
Disposition
8
ConversationType
2
Parent
Account
27487
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator