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Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
43644
LatestTicket
CreatedAt
4/5/2023 8:17:32 AM
UpdatedAt
4/5/2023 8:17:35 AM
Subject
water query
Description
this acc was charging with the estimate since last year now the estimate were reversed but the amount charged is very high also the meter charging on this acc is sheared with acc no-10235552 can you please assist
Priority
Disposition
6
ConversationType
3
Parent
Account
32220
OpenedBy
145
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
780
Updator
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