Details

Conversation


EscalationLevel
LatestCall
1116317
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43643
LatestTicket
CreatedAt
4/5/2023 8:10:20 AM
UpdatedAt
4/5/2023 8:10:20 AM
Subject
IVR call:?
Description
Received call for ? for account 10042358
Priority
Disposition
ConversationType
Parent
Account
32218
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator