Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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43449
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LatestTicket
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CreatedAt
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4/3/2023 8:22:59 AM
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UpdatedAt
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5/10/2023 7:24:29 AM
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Subject
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WATER
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Description
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SIX MONTHS POLICY<div><br></div><div><b>QRC RESPONSE:</b></div><div><b>SIX MONTHS POLICY ADJUSTMENT DONE JOURNAL WAITING TO BE AUTHORIZED</b></div><br/><b>Journal Number</b>: [453032]<br/><b>Journal Amount</b>: [55619.09]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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32158
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OpenedBy
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114
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AssignedTo
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15
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Region
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2
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Department
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23
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QueryType
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SubQueryType
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Escalation
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EscalationCron
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History
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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101
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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5/10/2023 7:24:20 AM
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Thread
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145690
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ResolvedBy
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2
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WasCreatedByCustomer
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HasIvrcall
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Creator
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201
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Updator
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2