Details

Conversation


EscalationLevel
LatestCall
1113297
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
43427
LatestTicket
CreatedAt
4/3/2023 6:51:10 AM
UpdatedAt
4/3/2023 6:51:34 AM
Subject
IVR call: statement
Description
Received call for statement for account 10363795 sent message: 39582
Priority
Disposition
8
ConversationType
2
Parent
Account
23209
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
79
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator