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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42906
LatestTicket
CreatedAt
3/28/2023 1:43:53 PM
UpdatedAt
4/3/2023 1:07:36 PM
Subject
WATER
Description
PLEASE APPLY SIX MONTHS POLICY FRO THE PERIOD 2021/06/27
Priority
Disposition
6
ConversationType
3
Parent
Account
31985
OpenedBy
114
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
145075
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
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