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Conversation
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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8116
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LatestTicket
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CreatedAt
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7/19/2021 7:43:18 AM
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UpdatedAt
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4/12/2022 9:47:18 AM
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Subject
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water query
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Description
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high water consumption and the current readings 1379 <div>meter no sn160930215.</div><div>Journal processed and approved. Query resolved.</div>
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Priority
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Disposition
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27
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3
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Parent
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Account
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7142
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OpenedBy
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10
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4
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Department
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23
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QueryType
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1
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67
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"199","un":"siphokazin","dt":"2021-07-19T07:43:20.672Z"},{"op":"R","uid":"177","un":"justices","dt":"2021-08-13T12:25:27.864Z"},{"op":"R","uid":"214","un":"nandipan","dt":"2022-02-13T10:37:33.296Z"}]
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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214
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ResolvedAt
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4/12/2022 9:47:18 AM
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Thread
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ResolvedBy
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10
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WasCreatedByCustomer
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HasIvrcall
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Updator
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214