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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
42299
LatestTicket
CreatedAt
3/22/2023 10:09:44 AM
UpdatedAt
3/22/2023 10:09:47 AM
Subject
Water
Description
Consumers meter has been read incorrectly<div><br></div><div>reading taken by consumer on 16/03/2023 is at 104</div><div><br></div><div>kindly assist in rectifying account</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
31830
OpenedBy
167
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
893
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