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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
15582
LatestTicket
CreatedAt
3/20/2023 9:35:42 AM
UpdatedAt
3/20/2023 9:35:45 AM
Subject
Account to be closed
Description
Please refer to previously reported Ref No's: 59279,44825,29502,74103. BCM closed this account on 18 December 2018 but you just keep on issue statements with charges. PLEASE CAN YOU CLOSE THIS ACCOUNT!!!
Priority
Disposition
23
ConversationType
3
Parent
Account
14834
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
511
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