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EscalationLevel
LatestCall
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IsOpen
Customer
8083
LatestTicket
CreatedAt
7/17/2021 6:53:28 AM
UpdatedAt
11/16/2022 6:47:04 AM
Subject
Log Query
Description
incorrect reading<div><br></div><div>Query logged for&nbsp; meter to be updated , awaiting feedback.</div><div><br></div><div><b><u>QRC RESPONSE:</u></b> Readings are in line and follow on active meter (smart) #212063129, last reading taken 2022/10/15 reading 217.</div><div>Query resolved<br><div><div><br></div></div></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7113
OpenedBy
AssignedTo
5
Region
3
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"39","un":"tembekas","dt":"2021-07-17T06:52:21.696Z"}]
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UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
11/16/2022 6:47:03 AM
Thread
ResolvedBy
8
WasCreatedByCustomer
HasIvrcall
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8
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