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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
28236
LatestTicket
CreatedAt
3/15/2023 10:40:25 AM
UpdatedAt
3/15/2023 10:40:28 AM
Subject
Water incorrectly charged
Description
Overcharged for water for 2020/07/25 R3990.50 2020/08/22 R19161.51 2020/09/29 R20198.88 2020/10/20 R18391.03 2020/11/21 R8634.38 2020/12/26 R2634.60 This is a normal residence and uses about R200 - R300 of water a month
Priority
Disposition
23
ConversationType
3
Parent
Account
31639
OpenedBy
AssignedTo
15
Region
2
Department
23
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Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
2559
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