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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
41794
LatestTicket
CreatedAt
3/15/2023 10:39:28 AM
UpdatedAt
3/15/2023 10:39:31 AM
Subject
Account in Arrears
Description
When buying electricity there are arrears that are charged and a total of R192 in arrears was charged even though I have been paying my account each month. R1951.81 was brought forward and I don't see the payment I have made of R850 and R700 during January and February 2023
Priority
Disposition
23
ConversationType
3
Parent
Account
31638
OpenedBy
AssignedTo
5
Region
3
Department
23
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Escalation
EscalationCron
History
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UpdatedBy
Category
2
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
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ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3201
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