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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
1026
LatestTicket
CreatedAt
1/26/2021 10:44:17 AM
UpdatedAt
7/21/2021 9:26:59 AM
Subject
no valid query details submitted
Description
no valid query details submitted
Priority
Disposition
27
ConversationType
3
Parent
Account
1134
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
44
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-15T13:16:13.940Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T09:26:57.316Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
44
CreatedBy1
UpdatedBy1
ResolvedAt
7/21/2021 9:26:59 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14
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