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Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set
True
False
Customer
41626
LatestTicket
CreatedAt
3/14/2023 8:17:58 AM
UpdatedAt
4/4/2023 2:15:45 AM
Subject
Water
Description
Water assumption from 14 to 31 and reading is not same as provided below. Can I have a clarity on how it happened as I have been paying the actual amount on a monthly basis and it was never stated that those readings are estimated.
Priority
Disposition
23
ConversationType
3
Parent
Account
8745
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
145080
ResolvedBy
WasCreatedByCustomer
Not Set
True
False
HasIvrcall
Not Set
True
False
Creator
3191
Updator
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