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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
41370
LatestTicket
CreatedAt
3/10/2023 8:09:13 AM
UpdatedAt
3/10/2023 8:09:14 AM
Subject
Water query
Description
Please assist with 6 months policy adjustment for water charged 2020/11 to 2022/02<div><br></div><div>thank you</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
31504
OpenedBy
167
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
893
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