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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
41160
LatestTicket
CreatedAt
3/7/2023 12:46:12 PM
UpdatedAt
3/7/2023 12:46:15 PM
Subject
WATER
Description
PLEASE APPLY SIX MONTHS POLICY FOR THE PERIOD 20230225
Priority
Disposition
6
ConversationType
3
Parent
Account
31419
OpenedBy
114
AssignedTo
15
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
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