Delete

Are you sure you want to delete this?

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
15875
LatestTicket
CreatedAt
3/1/2023 8:54:47 AM
UpdatedAt
3/1/2023 8:54:50 AM
Subject
Water meter interim reading
Description
San Jome received another interim reading of 15kl payable on 15 March 2023. On the account payable on 15 February 2023 the municipality corrected the previous interim accounts, which were done for months by the Municipality. The corrected reading taken on 5 December 2022 was 319. On 1 March 2023 the attached photo was taken of the San Jome Body Corporate's meter which show a reading of 325. Therefore 6 kl from 6 December 2022 to 1 March 2023 average of 2 kl per month while we are billed for 15 kl in 1 month. This has a big impact on the Body Corporate's if we are getting these interim billed accounts. It would be appreciated if the municipality can ensure that the installed smart meter is in a working condition to allow the Body Corporate could get a correct account for actual water used. Thanks
Priority
Disposition
23
ConversationType
3
Parent
Account
15131
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
551
Updator
| Back to List