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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
35573
LatestTicket
CreatedAt
2/28/2023 11:20:50 AM
UpdatedAt
3/3/2023 9:32:32 AM
Subject
PAYMENT
Description
I made a payment on my BCM account on the 24th of January 2023 but it is not reflecting on the statement dated 24/02/2023.<div>QRC Response 2023/03/03</div><div>Payment of 24th January was processed on 26th January and will reflect on the March 2023 statement.Please ensure to make payments on or before the 15th of every month.Any late payments made after the due date(15th of every month) will reflect in the 2nd months statement .Kindly visit your nearest credit control office ,to bring your account up to date as system reflects short payments.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
21926
OpenedBy
AssignedTo
5
Region
2
Department
23
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Escalation
EscalationCron
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UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
3/3/2023 9:21:28 AM
Thread
143511
ResolvedBy
230
WasCreatedByCustomer
HasIvrcall
Creator
2896
Updator
230
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