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Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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1007
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LatestTicket
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CreatedAt
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1/21/2021 7:56:12 AM
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UpdatedAt
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5/14/2022 9:54:31 AM
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Subject
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Water
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Description
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meter reading not done and account was overcharged <div>Journal Done</div>
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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1123
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OpenedBy
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AssignedTo
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26
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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67
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Escalation
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EscalationCron
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1485
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History
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[{"op":"R","uid":"26","un":"nobulalim","dt":"2021-01-21T08:07:35.095Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-19T10:19:25.524Z"},{"op":"R","uid":"17","un":"cwayitak","dt":"2021-10-14T07:39:11.556Z"},{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-11-14T07:15:56.238Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-18T06:18:56.756Z"},{"op":"R","uid":"8","un":"mariaanaw","dt":"2022-05-14T09:54:29.885Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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111
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CreatedBy1
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UpdatedBy1
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17
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ResolvedAt
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5/14/2022 9:54:31 AM
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Thread
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ResolvedBy
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26
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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17