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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
8002
LatestTicket
CreatedAt
7/15/2021 9:07:01 AM
UpdatedAt
3/28/2022 7:08:29 AM
Subject
six months policy
Description
six months policy adjustment done<br><b>Journal Number</b>: [bj71512339]<div><br></div><div>Duplicate query Resolved on ref #13253</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
7034
OpenedBy
AssignedTo
6
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"15","un":"chumab","dt":"2021-07-15T09:05:53.298Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-12-01T11:48:12.906Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
3
ResolvedAt
3/28/2022 7:08:29 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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