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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
11883
LatestTicket
CreatedAt
2/22/2023 2:08:28 PM
UpdatedAt
3/12/2023 10:31:27 AM
Subject
Refund request /close account Acc no 10352427
Description
Can you please confirm this account is closed <div><br></div><div>This query is closed as two queries were opened under the same account number. Kindly refer to query ref#84080</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
10644
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
ResolvedAt
3/12/2023 10:31:27 AM
Thread
ResolvedBy
214
WasCreatedByCustomer
HasIvrcall
Creator
265
Updator
214
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