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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
10955
LatestTicket
CreatedAt
2/21/2023 6:55:32 AM
UpdatedAt
5/20/2023 9:59:44 AM
Subject
water
Description
plumber's letter submitted<div>QRC Response :DATE 20/05/2023</div><div>ONLY ONE READING AFTER THE REPAIRS ,ACCOUNT TO BE MONITORED FOR TWO MORE MONTHS .</div><div><br></div><br/><b>Monitoring Reason</b>: [ONLY ONE READING AFTER REPAIRS]
Priority
Disposition
21
ConversationType
3
Parent
Account
9698
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
12
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