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EscalationLevel
LatestCall
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Campaign
IsOpen
Customer
39592
LatestTicket
CreatedAt
2/18/2023 8:42:45 AM
UpdatedAt
2/18/2023 8:43:19 AM
Subject
LATE TERMINATION QUERY
Description
Good day<div>&nbsp;</div><div>Please note that BCM still post Late HM LOUW’s account 10059430 to her old address which is my new address. This means that the account 10059430 has not been closed yet for some reason. I have tried numerous times to stop it with no joy. The estate has been closed and settled years ago by Gravett Schoeman Attorneys. Any communication for late HM Louw needs to be send to them. The estate lawyer has handed all the necessary documents to BCM years ago. I also noticed that late HM Louw has now been handed over by BCM. BCM is complicating a simple issue and wasting unnecessary money by not closing late HM Louw’s account.&nbsp;&nbsp;</div><div>&nbsp;</div><div>I am not sure who is responsible to do this but can someone at BCM please attend to this problem.&nbsp;</div><div>I will greatly appreciate your assistance.</div><div>&nbsp;</div><div>Kind regards&nbsp;</div><div>Christo</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
30989
OpenedBy
18
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
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Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
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WasCreatedByCustomer
HasIvrcall
Creator
18
Updator
18
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