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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
39362
LatestTicket
CreatedAt
2/16/2023 4:32:12 AM
UpdatedAt
2/16/2023 4:32:15 AM
Subject
Over charge
Description
There is an overcharge dispute for over a year now. Have seen accounts people when they were in Kidds Beach. Lady confirmed mistake, but has never been taken off account or resolved. Am not going to pay or pay interest on account.
Priority
Disposition
23
ConversationType
3
Parent
Account
17586
OpenedBy
AssignedTo
5
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
8
Subcategory
50
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
3058
Updator
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