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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7974
LatestTicket
CreatedAt
7/14/2021 1:47:44 PM
UpdatedAt
7/15/2021 8:45:56 AM
Subject
swapped meter charge incorrect , account debited
Description
swapped meter charge incorrect , account debited<br/><b>Journal Number</b>: [513696]<br/><b>Journal Amount</b>: [416079.93]
Priority
Disposition
27
ConversationType
3
Parent
Account
7009
OpenedBy
AssignedTo
74
Region
2
Department
23
QueryType
1
SubQueryType
46
Escalation
EscalationCron
History
[{"op":"R","uid":"6","un":"lusandad","dt":"2021-07-14T13:47:48.658Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-15T08:50:27.311Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
46
CreatedBy1
UpdatedBy1
ResolvedAt
7/15/2021 8:45:56 AM
Thread
ResolvedBy
172
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2
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