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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7959
LatestTicket
CreatedAt
7/14/2021 10:28:03 AM
UpdatedAt
2/13/2023 9:35:31 AM
Subject
leak adjustment
Description
waiting for an updated plumbers report&nbsp;<br><b>Journal Number</b>: [460296]<div><br></div><div><b><u>Meter Inspection for H/C done 15.07.2021. Report Back:</u></b></div><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;color:#1F497D; mso-ansi-language:EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">"meter turning at 0.300l / minute, in<b>dicating an internal leak</b>. Current reading is 3327 on the 15/07/2021. Nobody was at home at the time of the visit"</span><br></div><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;color:#1F497D; mso-ansi-language:EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Consumer to repair current leak and submit signed copy of plumbers letter&nbsp;</span></div>
Priority
Disposition
24
ConversationType
3
Parent
Account
6995
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"17","un":"cwayitak","dt":"2021-07-14T10:26:58.001Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-07-16T07:18:12.918Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142587
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3
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