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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
38915
LatestTicket
CreatedAt
2/11/2023 10:00:13 AM
UpdatedAt
2/11/2023 10:00:24 AM
Subject
WATER QUERY
Description
Good day last year we received an exorbitant account which I sent through for a query and up until today we still have had no joy and I have sent it to a few different emails with numerous queries, this is our current bill this month as you can see we paying monthly but have not attended to the large amount from last year please advise the way forward this matter needs to be sorted out&nbsp;<div>Regards&nbsp;</div><div>Samantha Wilken&nbsp;</div><div><br></div><div>On Fri, 26 Aug 2022, 13:33 Samantha Wilken, wrote:</div><div>Good day&nbsp;</div><div>I'm hoping you can PLEASE help or direct us in the right direction to try sort it out with exorbitant water billing. We a family of 5 and NO-ONE is home during the day, we stay out at Kaysers beach which has regular water outages as well and intermittently we run on our rainwater tanks therefore I CAN'T forsee us using so much water&nbsp;</div><div>Regards&nbsp;</div><div>Samantha Wilken&nbsp;</div><div>076 786 8131</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
30741
OpenedBy
18
AssignedTo
17
Region
2
Department
23
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Category
1
Subcategory
111
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HasIvrcall
Creator
18
Updator
18
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