Dear Sir/ Madam<div><br></div><div>RE: OUR CLIENT: NOMANONO NCEBAKAZI NABO// YOURSELF (ACC NO: 10190185 - UNIT NO: 010320ELM168350000000000000)</div><div><br></div><div>We refer to the above matter and we confirm acting for and on the instructions of Ms Nabo hereinafter referred as our client.</div><div><br></div><div>Our client informed us that she is the owner of the above mentioned unit. She alleges that her account was up to date to such an extent that she was informed by your billing department that she has a credit balance of R100 000.00. We are further informed by our client that there was water leakege outside her unit which was caused by the people who are washing cars nearby.</div><div><br></div><div>She reported the said incident to your office, subsequent to that she was contacted by your debt collectors wherein they demanded payment of R38 780.39 alleging that her account was in arrears. </div><div><br></div><div>Our instructions are to enquire from your office as to why our client was billied for water leakage that happened outside her unit , our client would also like to know what happened to the above mentioned credit amount. </div><div><br></div><div>We trust that the above is in order and we shall accordingly await your urgent response. If you need to email documents/ information to us, please send these to legal@scorpion.biz. </div><div><br></div><div><br></div><div>Kind regards</div><div><br></div><div>Malik Mgwatyu (Branch Manager)</div><div>Branch - East London branch</div><div>Scorpion Legal Protection (RF) (Pty) Ltd</div><div>6th floor, Oxford House, 84-88 Oxford Street,</div><div><br></div><div>For description, see the attached supporting documents. (This information is from query ref#95346 which was closed as two queries were opened under the same account number). Please see also see attached document to attend query.</div>