A billing error has occurred in our account. We kindly request your assistance in rectifying the matter. <div><br></div><div>The municipality parcially rectified this error on 24/09/2022 by a reversal of a portion of the over charged water usage. </div><div>We kindly request your assistance in rectifying the full amount.</div><div><br></div><div>attached are meter readings for your perusal</div><div><br></div><div>Also we have notice a "RECONNECTION FEE" of R483.00 billed on the 14/10/2022. What was this for as we had no services disconnected at anytime?</div>