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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38850
LatestTicket
CreatedAt
2/9/2023 10:41:10 AM
UpdatedAt
2/9/2023 10:41:13 AM
Subject
water query
Description
high water
Priority
Disposition
23
ConversationType
3
Parent
Account
30686
OpenedBy
36
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
36
Updator
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