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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38714
LatestTicket
CreatedAt
1/29/2023 8:14:13 AM
UpdatedAt
1/29/2023 8:17:20 AM
Subject
WATER QUERY
Description
Good day<div><br></div><div>Kindly find herein attached letter for your attention.</div><div><br></div><div>Regards</div><div>Cynthia Ramuageli</div>
Priority
Disposition
6
ConversationType
3
Parent
Account
30549
OpenedBy
18
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
18
Updator
18
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