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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
20806
LatestTicket
CreatedAt
1/27/2023 9:39:17 AM
UpdatedAt
2/12/2023 8:59:08 AM
Subject
Dog tax dispute
Description
Consumer has no dogs, kindly assist him&nbsp;<div><br></div><div><b><u>QRC RESPONSE:</u></b> <b>Escalated the account the relevant department,currently awaiting feedback.</b><br><div><br></div></div>
Priority
Disposition
23
ConversationType
3
Parent
Account
20620
OpenedBy
20
AssignedTo
5
Region
2
Department
1
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
11
Subcategory
72
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142547
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
20
Updator
15
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