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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
38691
LatestTicket
CreatedAt
1/27/2023 7:33:01 AM
UpdatedAt
4/2/2023 11:14:07 AM
Subject
WATER
Description
SUBMITTED PLUMBERS LETTER FOR A FIXED LEAK<div><br></div><div>Good day</div><div><br></div><div>Thank you for assisting with the allocation of payments.</div><div><br></div><div>Unfortunately the matter relating to the leak has not been attended to per current outstanding balance, could I please get an update?</div><div><br></div><div>Regards,</div><div>Zimasa (This part of information is from query ref#95962 which was closed as two queries were opened under the same account number). Kindly attend to this component as well.</div>
Priority
Disposition
23
ConversationType
3
Parent
Account
30526
OpenedBy
114
AssignedTo
6
Region
2
Department
26
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
201
Updator
214
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