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EscalationLevel
LatestCall
446845
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
7844
LatestTicket
CreatedAt
7/9/2021 11:44:02 AM
UpdatedAt
9/14/2021 7:24:23 AM
Subject
IVR call: statement
Description
Received call for statement for account 10043303 undefined
Priority
Disposition
ConversationType
Parent
Account
6886
OpenedBy
AssignedTo
Region
Department
QueryType
SubQueryType
Escalation
EscalationCron
History
[{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-09-14T07:22:08.864Z"}]
CreatedBy
UpdatedBy
Category
Subcategory
CreatedBy1
UpdatedBy1
ResolvedAt
9/14/2021 7:24:23 AM
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
230
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