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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38671
LatestTicket
CreatedAt
1/25/2023 12:52:33 PM
UpdatedAt
1/25/2023 12:52:52 PM
Subject
Water Query
Description
Plumbers from W/W submitted fixed meter leak BCM side
Priority
Disposition
23
ConversationType
3
Parent
Account
30506
OpenedBy
144
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
778
Updator
778
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