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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38601
LatestTicket
CreatedAt
1/18/2023 8:02:47 AM
UpdatedAt
5/19/2023 8:08:59 AM
Subject
Water Query
Description
From November 2019 consumption was very high.<div><br></div><div>Leak credit done - adjustment will reflect on the May 2023 account</div><br/><b>Journal Amount</b>: [563524.68]
Priority
Disposition
27
ConversationType
3
Parent
Account
30434
OpenedBy
9
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
5/19/2023 8:08:47 AM
Thread
ResolvedBy
2
WasCreatedByCustomer
HasIvrcall
Creator
9
Updator
2
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