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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38588
LatestTicket
CreatedAt
1/12/2023 8:16:46 AM
UpdatedAt
2/12/2023 7:28:21 AM
Subject
water
Description
six months policy to be applied<div>QRC RESPONSE: Interim reversed cleared most of the charged out&nbsp; for&nbsp; 20221223</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30422
OpenedBy
110
AssignedTo
15
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
ResolvedAt
2/12/2023 7:28:21 AM
Thread
ResolvedBy
6
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
6
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