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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38584
LatestTicket
CreatedAt
1/11/2023 11:58:20 AM
UpdatedAt
1/11/2023 11:58:23 AM
Subject
WATER QUERY
Description
Incorrect readings.
Priority
Disposition
23
ConversationType
3
Parent
Account
30417
OpenedBy
32
AssignedTo
17
Region
3
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
32
Updator
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