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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38576
LatestTicket
CreatedAt
1/11/2023 7:39:27 AM
UpdatedAt
2/11/2023 10:35:16 AM
Subject
water
Description
consumer is being billed for interims photo brought in by consumer with the correct reading<div><br></div><div>QRC RESPONSE: Interim charges reversed and credited, consumer account is up to date.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
30409
OpenedBy
110
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
112
CreatedBy1
UpdatedBy1
ResolvedAt
2/11/2023 10:35:16 AM
Thread
142529
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
205
Updator
10
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