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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
38568
LatestTicket
CreatedAt
1/10/2023 8:45:06 AM
UpdatedAt
2/11/2023 9:49:43 AM
Subject
high water consumption queried in November statemet
Description
consumer fixed the leak and submitted&nbsp; see attachment<div><br></div><div>QRC RESPONSE: PHONED CONSUMER TO REQUEST LEAK LETTER, AS NOTHING ATTACHED TO THIS QUERY.</div><div>1 MONTH REQUIRED TO MONITOR AVERAGE CONSUMPTION FOR LEAK.</div><div>CONSUMER WILL SEND ME LEAK LETTER VIA EMAIL .</div><br/><b>Monitoring Reason</b>: [One more month needed to monitor consumption average for leak average.]
Priority
Disposition
21
ConversationType
3
Parent
Account
30401
OpenedBy
150
AssignedTo
17
Region
2
Department
23
QueryType
SubQueryType
Escalation
EscalationCron
History
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
ResolvedAt
Thread
142523
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
903
Updator
10
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